This article is written by Quin Hoskins. Having studied law and several science-related subjects at degree level, this has provided him with the perfect foundation to cover an eclectic range of topics in his freelance writing career. From the Institute of Legal Secretaries and PAs to countless travel sites, he is proud to be associated with companies and organizations that are definitely at the top of their game. The flexibility of his freelance writing business allows him to devote a significant proportion of his time to study and is finishing his last course – out of 6 – towards his LLB (Hons) this year. He is also an avid traveler and has proudly visited 40 other countries to date, with much more planned for the future.
As a freelancer in the medical industry, no matter which country you reside in, there are minimum standards that you must adhere to if and when you ever have to address a complaint made against you. Many states will have official government bodies put in place to watch over the actions and activities of all medical providers, and they will also apply sanctions where necessary. With this in mind, you'll need to know what you’re doing at all times and be ready to implement the best complaint resolution policy when needed. Here are 5 complaint resolution best practices for medical freelancers!